Google Business Profile verification
Google Business verification code not received
A missing code is frustrating, but asking for new codes again and again usually makes it worse. Here is what Google says, and what to check first.
Postcard codes
- Google says most postcard codes arrive within 14 days, and codes expire after 30 days.
- Requesting a new code cancels the one already in the mail. Wait the full 14 days before you ask again.
- Do not edit the business name, address, or category while you wait. If you do, the code in the mail stops working.
- Check the mailing address carefully: suite or unit number, the exact street spelling, and a mailbox labeled with the business name.
Phone and text codes
- The number must reach a person or a phone that can get texts. Google says phone trees (IVR systems) won't get the code.
- Call-tracking and forwarding numbers often fail. Use the direct business line.
- Answer calls from unknown numbers while you wait, and check that texts from short codes are not blocked.
If no code ever comes
- Look for another method on the profile. If video is offered, Google recommends it.
- Keep the profile details unchanged so the next try starts clean.
- If nothing works after you have tried the methods you have, contact Google support with your business name, address, and what you tried.
- Never share a verification code with anyone. Google says it will never ask you for it.
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